1. Order Cancellation by Customers
- - Before Shipment: Customers can cancel their order before it is shipped. To request a cancellation please contact us via email at [[email protected]] or WhatsApp [+971 52 683 9709].
- - After Shipment: Once the order has been shipped cancellations are not allowed.
2. Order Cancellation by xqsit.store
- We reserve the right to cancel an order if:
- - The item is out of stock.
- - There are payment issues or errors in order details.
- - Delivery to the provided address is not possible.
- In such cases the customer will be notified and a full refund will be processed.
3. Refunds for Cancellations
- - Refunds for canceled orders will be processed within [24-48hrs] business days of approval. The amount will be credited to the original payment method.
4. Non-Cancellable Items
- - Some items like perishable goods or custom-made products may not be eligible for cancellation.
5. Contact Us
For any queries or assistance regarding cancellations please contact us at:
